We Ship Worldwide!
Here’s how long it typically takes for your order to arrive:
For international orders, additional customs fees, duties, or taxes may apply. These are determined by your country’s regulations and are the customer’s responsibility.
We’ve partnered with trusted carriers to ensure your order arrives safely and on time. Shipping options will be displayed at checkout for your convenience.
At HOLDENGRACE, we strive to create a delightful shopping experience where quality and customer satisfaction are at the heart of everything we do. To maintain the excellence of our offerings, all retail purchases are considered final sale, and returns are not accepted.
We believe this approach ensures every item meets our high standards for quality and hygiene. While we encourage you to thoroughly assess your purchases before leaving our studio, we understand that unforeseen circumstances may arise.
If you encounter any issues, such as damage, defects, or incorrect items, please notify us promptly. We’re committed to resolving your concerns in a way that leaves you fully satisfied, whether through an exchange or store credit.
Please note that the following items are not eligible for exchanges or returns:
Please inspect your order upon receipt. If there is an issue with your item, contact us immediately at contactus@holdengrace.com, and we’ll work quickly to make it right.
Your trust and satisfaction mean the world to us, and we appreciate your understanding and support as we continue to uphold our commitment to excellence in all aspects of your experience at HOLDENGRACE.
If you have any questions or need assistance with your order, we’re here for you! Reach out to us anytime at contactus@holdengrace.com. Thank you for choosing us!