Shipping policy

Thank you for shopping with us! We’re thrilled to have you as a customer and are dedicated to making your experience as seamless as possible. Here’s everything you need to know about our shipping:

We Ship Worldwide!

• No matter where you are, we’ll get your order to you.
• International customers are responsible for shipping costs, and rates will be calculated at checkout.

Free Shipping in Canada

• Enjoy free shipping on orders of $75 CAD or more (before taxes and discounts) within Canada.
• For orders under $75 CAD, affordable standard shipping rates apply.

Fast Processing Times

• We know you’re excited to receive your order! That’s why we aim to process all orders within 1-3 business days.
• Once your order ships, you’ll receive a tracking number to keep an eye on its journey.

Delivery Estimates

Here’s how long it typically takes for your order to arrive:

• Within Canada: 2-7 business days.
• United States: 5-10 business days.
• International: 7-21 business days.

Customs and Duties

For international orders, additional customs fees, duties, or taxes may apply. These are determined by your country’s regulations and are the customer’s responsibility.

Shipping Carriers

We’ve partnered with trusted carriers to ensure your order arrives safely and on time. Shipping options will be displayed at checkout for your convenience.

Need Help?

If you have any questions or need assistance with your order, we’re here for you! Reach out to us anytime at contactus@holdengrace.com or call us at 416-726-7290.  Thank you for choosing us!